Refund policy
30-Day Money-Back Guarantee
You may request a full refund of the purchase price within 30 days of delivery if you do not notice a meaningful difference in your nights.
To request a refund, email support@reventide.store with your order number. No return shipment is required.
Approved refunds are issued to the original payment method. Your bank or payment provider controls when the credit appears.
Damaged or incorrect orders
If your order arrives damaged or contains the wrong item, contact us at support@reventide.store with your order number and a description of the issue so we can make it right.
For orders placed before September 5, 2026, the guarantee offered at purchase still applies.